The Sands Torquay

The receptionist was lovely and extremely helpful. We had been there before and found her exceptionally welcoming on both occasions.

Love the location, the facilities and Netflix is fantastic. The beds super comfortable and the shower is amazing. When we arrived which was dinner time the staff said if we hadn’t had dinner yet that the restaurant was open for service. We declined as we didn’t like our experience last time they explained that they had a new chef since our last visit and that we might be pleasantly surprised. So we gave it a go and so glad we did the food was delish the service was friendly. We would now happily eat there and recommend it to others. Upon leaving staff asked where we were off to next we explained that we thought we may visit some of the local wineries on the way home. The staff said that the sands was floating the idea of a winery tour from the hotel. We thought that it was a brilliant idea. If the sands decides to offer this in the future please let us know!

The hotel room was spacious If you like to golf, it's the place to stay A 10 min walk to the beach. Can Uber into the main area ($12 each way) or can Shuttle in (costs involved) or 30 min beach walk. The breakfast included was good. There was a variety of dishes to choose from. Front reception staff were lovely.

From check in staff lovely to the young lass in the gym he was super keen to help & show us around the gym(unfortunately I have just had back surgery so did not use pool or gym) Our room was fresh modern clean, coastal feel , didn’t use balcony due to rain and cold, the shower grout has a small amount of mould that could be easily cleaned with steam or bleach & a small amount of dust on light fixtures I get hayfever & noticed no one else would over all our one night stay was lovely ☺️

The staff were the standout of the property. So friendly and always with a genuine smile and willingness to help. The beds were amazing and the grounds and view from our room were divine.. We used the tennis and basketball court every day and loved the breakfast and restaurant too.